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THE OFFICIAL STORY
Metroclean is a facility management services provider committed to bringing peace of mind to customers through quality work. For nearly 30 years, Metroclean has catered to greater Houston and surrounding areas with an emphasis on quality results, customer service and innovative solutions. The dedicated employees of Metroclean take pride in building strong and sustainable partnerships with all customers and exemplify the company motto: “We’re listening to serve you better.”
After years in the consulting world, Naoko purchased Metroclean in 2003 to fulfill her dream of becoming a business owner. Management knowledge gained from her Rice University MBA was put to use to restructure Metroclean into a Woman Business Enterprise (WBE). She developed employee retention programs to ensure a more stable workforce and built new banking relationships to secure proper financing for Metroclean’s growth. Under her guidance, Metroclean has consistently upgraded internal systems and technology to allow the company to truly serve its customers to the best of its ability.
Regional Vice President - Operations
As the Regional Vice President of Operations for Metroclean, Jose Perez has a hands-on approach to leadership and believes in leading by example. He brings over 23 years of management experience and over 11 years of facility services experience. Due to his extensive management background, Jose excels in team building, accountability, follow up and training. He joined the Metroclean team as the Director of Operations in 2011. Through his dedication and knowledge of the company and the industry, Jose rose to become an important leader in the organization. His leadership and relationship building abilities have allowed Metroclean to continue to flourish in the industry.
Regional Vice President - Business Development
After 25 years of coaching Division I Football, Lorenzo joined the Metroclean team as the Director of Operations. His trilingual capabilities – English, Spanish and Italian, and “teamwork makes the dream work” mentality allowed him to quickly adjust to working with the operations team and gain valuable industry knowledge. Through the knowledge, training and certifications gained as the Director of Operations, Lorenzo was promoted to the Regional Vice President of Business Development in order to leverage strong relationships and experience with K-12 districts and higher education. His coaching roots are seen throughout his approach to the business development team from leadership to customer relationships.
Vice President - Business Development
As the Vice President of Business Development, Terrance holds over 25 years of facility management experience and is an accomplished professional leader with expertise in providing strategic planning, multi-site and remote management and contract administration. He is most adept at analyzing business challenges and implementing strategic solutions. His strong sense of company culture and strength in cultivating key relationships with all levels of management within a wide variety of clients allows him to effectively shape and adjust Metroclean's position in current and potential customer's minds.
Director of Safety
Ruben Rodriguez is Metroclean’s Director of Safety with over 20 years of experience in the health and safety environment. With his hands-on approach, Ruben not only leads the Metroclean Safety Program but also the safety culture throughout the entire organization. He oversees the employee training program, conducts risk and hazard assessments for each new partnership location and routinely audits partnership sites for safety hazards. He is instrumental in ensuring employees “go home the way they came to work” and for the organization staying in compliance with all regulations from governing entities such as OSHA and the CDC.
Here from the beginning, Elizabeth has the distinction of being one of the first few Metroclean hires over 20 years ago. As Controller she is responsible for the management of the office and is the head of the accounting department. She oversees payroll, billing and purchasing and believes in building a strong bond with her team. Elizabeth’s experience and attention to detail has made her a critical asset to Metroclean and she is the go-to person when there are any questions regarding company software, financials and history.
Director of Human Resources
As Director of Human Resources, Maria Robles is responsible for all human resources policies, programs, and services for the organization. She boasts over 30 years of human resources and leadership experience. Maria has notable experience in strategic human resource planning, compensation and benefits, federal and state law compliance and human resource management systems (HRIS). She is a firm believer in process and communication and in the golden rule of “Do unto others as you have them do unto you.” Finally, since joining the team, Maria has taken the initiative to redefine the human resources department at Metroclean, taking the company and team to new levels of excellence.
Metroclean is a proud member of a number of organizations and associations.